Product Walkthrough

Your clinic's care journey, automated

See how ClinicLink connects your CMS to your patients through WhatsApp — from queue display to post-op follow-ups.

See how it works
2 min walkthrough · No login required
Pain point #1
"When is my turn?"
Patients see their queue position in real-time. No more calling reception to ask. Pulled live from your CMS.
9:41●●● WiFi 🔋
ENT Specialist Clinic
Live queue
Your queue number
7
~15 min estimated wait
5
In consultation
Now
6
Next
~8 min
7
You
~15 min
8
Waiting
~22 min
The 52-week bridge
Automated post-op care
After a procedure, the patient receives check-ins on your schedule. Day 1, 3, 7, 14 — customised per procedure code.
14:22●●● WiFi 🔋
‹
ENT Specialist Clinic
Verified business
Smart escalation
Pain hits 7 → instant nurse alert
When a patient reports pain ≥ 7/10, the listing nurse gets an immediate WhatsApp alert + dashboard notification. No follow-up falls through the cracks.
15:08●●● WiFi 🔋
Nurse Dashboard
ClinicLink
URGENT
Pain escalation: Ahmad bin Ismail
Procedure: Tonsillectomy (28 Apr)
Day 7 check-in: Pain score 8/10
Previous scores: Day 1: 6 → Day 3: 4 → Day 7: 8 ⚠️
Doctor: Dr Chin Teck Hock
Today's follow-ups
Completed 12 / 15
Awaiting response 2
Escalations today 1
Admin time saver
Insurance replies in minutes, not hours
Platform auto-assembles data from your CMS for the 5 most common insurance query types. Doctor reviews and approves — no drafting from scratch.
10:15●●● WiFi 🔋
Insurance Correspondence
Staff Dashboard
Surgical justification
Auto-populated
Patient: Lee Wei Ming · Great Eastern
Procedure: Septoplasty (SK740N)
Pre-op diagnostics, CPAP history, photos attached
LOG document request
Dr review needed
Patient: Sarah Tan · AIA
Nasoendoscopy report + sleep study
Documents pulled from CMS automatically
Cosmetic vs medical
Dr review needed
Patient: David Lim · Prudential
Rhinoplasty — medical indication required
Doctor's view
Your practice at a glance
Revenue, patient volume, follow-up compliance — all pulled from your CMS in real time. No more asking admin for numbers.
8:30●●● WiFi 🔋
Good morning,
Dr Chin Teck Hock
S$18.4K
This week's revenue
↑ 12% vs last week
47
Patients this week
↑ 3 vs last week
94%
Follow-up response
↑ from 0% (manual)
2
No-shows this week
1 rebooked automatically
Today's schedule
9:00
Mrs Goh Bee Lian
Follow-up · Sinus surgery D14
9:30
Ahmad bin Ismail
Follow-up · Tonsillectomy D7 ⚠️
10:00
Sarah Tan
New · Referred by polyclinic
10:30
David Lim
Consultation · Rhinoplasty enquiry

See it live for
your clinic

We integrate directly with your CMS — Hummingbird, Clinic Assist, or others. Setup takes days, not months.

WhatsApp Raynal
Integrates with your existing CMS
AI is facts-only — doctor always in control
PDPA and HIA compliant from day one
Tailored to your specialty and workflow
ClinicLink by ApexTruss Pte Ltd